⚠️ No Refunds – Store Credit Only
We do not issue cash or card refunds on any item, online or in-store. However, eligible items may be returned within 15 hours of purchase for store credit only.
✅ Eligibility for Store Credit
To qualify for store credit, items must:
Be returned within 15 hours of purchase (online or in-store)
Be unused, unwashed, and in original condition with all tags intact
Be accompanied by the original receipt or email confirmation
❌ Not Eligible for Return or Credit
Items showing wear, damage, or stains
Final sale, clearance, or promotional items
Orders past the 15-hour window
💳 How Store Credit Works
Store credit is issued as a digital code or physical card
Redeemable in-store or online
Valid for 90 days from issue date
📍 How to Request a Return for Credit
In-Store: Bring your item and receipt to our Freeport or Nassau location
Online: Email returns@lyssportswear.com within 15 hours of delivery with your order number and product photos
Questions? Contact our support team at info@lyssportswear.com or visit our stores for assistance.